What We Do
Rejuvenate your passion
Continue to grow as a professional
“Coaching done well may be the most effective intervention designed for human performance. …the existence of a coach requires an acknowledgement that even expert practitioners have significant room for improvement.”
Gawande, A. (2011, October). Personal Best-Top athletes and singers have coaches. Should you? The New Yorker
As the physician and award-winning author Atul Guwande pointed out in The New Yorker, professional athletes and singers have coaches throughout their working years, teachers increasingly employ coaches to enhance their skills, so why don’t physicians and other health professionals do the same? Coaching gives you, the motivated professional, ways to explore new ideas, grow your skills, and feel confident in your performance. It also helps you develop your goals and put workable steps in place to reach them. As Dr. Gawande expresses: “It holds that, no matter how well prepared people are in their formative years, few can achieve and maintain their best performance on their own.”
The current healthcare environment takes a toll on providers and staff:
- Time constraints
- Billing pressures
- Incorporating electronic health records into day-to-day practice (and learning them in the first place)
- Expectations of high quality care and sensible utilization
Even the most talented professional feels stuck at times. We help you discover new directions and plan the next steps.
Forge change in your workplace and in your culture
Enhance staff engagement and satisfaction
“On what high-performing companies should be striving to create: A great place for great people to do great work.”
-Marilyn Carlson, former CEO of Carlson Companies
The constant stream of changes to healthcare systems, processes, expectations, and roles leads to increased stress in an already stress-prone work environment. The complexity of a healthcare work environment is a given, but increasing demands and pressure can lead to:
- Employee dissatisfaction
- High turnover rate
- Patient frustration and discontent
- Healthcare workplace studies demonstrate that improved employee satisfaction yields better patient satisfaction and care. Increased employee satisfaction leads to less stress, less turnover, fewer leaves of absence, and less work-related disability.
Community Physician Consulting understands your workplace challenges and will partner with you to:
- Enhance employee commitment and workplace involvement
- Strengthen organization-wide communication
Our goal is to help you not only make the patient’s health a top priority but to make the caregivers’ health and satisfaction a primary concern. Let us show you how treating both patients and staff as internal customers can create better outcomes for all involved.
Benefit from expert facilitation skills
Get positive outcomes and proven results
The two words ‘information’ and ‘communication’ are often used interchangeably, but they signify different things. Information is giving out; communication is getting through.
-Sydney J. Harris
Communication is the cornerstone of effective organizational work. Constructive meetings, retreats, conference calls, and board and staff functions are essential to communicating with constituents. Planning, structuring, and executing processes that empower people to move forward in clear and purpose-driven ways fuel successful work. Through observation, shadowing, active listening, and clear feedback, options for improvement become clear and achievable.
Let us share our expertise and tools to elevate the quality of interactions and communications.